Visible Thinking Protocols
Design Cycle
Stanford D School "Design Thinking" model
When using any Design Thinking Model, they key is Empathy, Empathy, Empathy. Always come back to Empathy- What does your end-user think, need or want?
Thinking Protocol Observe Closely - describe what's there Building Explanations Reasoning Making Connections Consider Different Viewpoints and Perspectives Uncovering Complexity and Going Below the Surface